To us, integrity is about being true and authentic. And giving you the best customer experience has to start with being the most authentic we can be. What do we mean by “authentic”?

We mean doing things by the book and not trying to cut corners. Integrity means we don’t believe in shady business – we will never try to get one over on you, or make excuses for shoddy work. Instead, we use ethical business practices, give you accurate quotes, and use installation techniques we know will last.

Integrity also means if we spot a problem, we don’t cover it up. We discuss it with you and give you appropriate options…because we have your best interest at heart.

We don’t want to brag about it, but we believe in doing acts of goodwill and helping our fellow humans when we can. So don’t be surprised when we offer to take your garbage out, grab your mail, or move the dining table you’ve wanted to adjust. 

And don’t be surprised when we bring you a box of fresh cookies when we come back to do your inspection. 

These aren’t acts we need awards for but examples of the little things we do to help and make you feel appreciated. The way we see it, if we can make your life a little bit easier, then why wouldn’t we?

Kindness and acts of goodwill are both essential beliefs at GreenFox. But showing up when it matters the most and doing what we say we’ll do is paramount – providing excellent service from start to finish is crucial. Hands down.

When the rare mishap happens with your window or door replacement, we’re there to make it right. It’s part of our 25-Year Labour Warranty, and part of our promise to give you an unparalleled installation. 

And better yet, we fix the problem in a timely manner…because we respect you and your home. We get the part and make the repair as soon as possible. Now, that’s excellent service.  

We know we’ve set high standards here at GreenFox. But we trust ourselves to follow through on all our promises. Accountability is vital to us…because when we’re accountable to ourselves, we know we can be accountable to you.

One way we stay accountable is by staying true to our word. When we say we’ll order your door and have it by a specific date, we’ll have your door ready to go by that date. We stay true to our timelines, our quotes, and our promise of giving you incredible window and door results.